At Global Corporations Info, we value our customers and want you to be completely satisfied with your purchase.
This Refund & Returns Policy explains how we handle returns, exchanges, and refunds for all iPhones, Samsung phones, and tablets purchased through our website.
1. Returns Eligibility
We accept returns for most products within 14 days of delivery under the following conditions:
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The item must be unused, unopened, and in its original packaging.
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All accessories, manuals, and factory seals must be intact.
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A valid proof of purchase or order confirmation is required.
Please note: Due to hygiene, data security, and manufacturer policies, used or activated devices (phones or tablets) cannot be returned unless defective.
2. Defective or Damaged Items
If your item arrives damaged, defective, or not as described, contact us within 7 days of receiving your order.
We’ll arrange a replacement or refund once the issue is verified.
Customers may be asked to provide photos or videos of the item and packaging for assessment.
We cover return shipping costs only for confirmed defective or incorrect products.
3. Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds are processed within 5–10 business days to your original payment method.
Shipping and handling fees are non-refundable, except in cases of incorrect or damaged items.
4. International Orders & Customs
For customers using worldwide shipping, please note that customs duties, taxes, and import fees are non-refundable, as they are charged by your local government.
If a package is refused or returned due to unpaid customs, any refund issued will exclude shipping and handling costs.
5. Exchange Policy
Exchanges are offered only for the same product model in case of manufacturer defects or shipping errors.
If the product you ordered is out of stock, we can issue a store credit or a full refund (excluding shipping).
6. How to Start a Return
To request a return or refund:
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Contact our support team at [Insert Your Email] within the eligible time frame.
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Provide your order number, reason for return, and photos if applicable.
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Our team will review your request and send you detailed instructions for returning the item.
Do not ship any items back without receiving a return authorization, as this may delay processing.
7. Exceptions
We cannot offer refunds or returns for:
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Digital or downloadable products (if applicable)
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Used, activated, or damaged items caused by customer misuse
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Products not purchased directly from our official website
8. Contact Us
If you have questions about this Refund & Returns Policy, please contact our customer service team: