Frequently Asked Questions (FAQ)

Welcome to the Global Corporations Info FAQ page.
Here you’ll find clear answers to the most common questions about our iPhones, Samsung phones, tablets, and worldwide shopping process.


🛍️ 1. Are your products genuine and brand new?

Yes! All our iPhones, Samsung Galaxy phones, and tablets are 100% genuine, factory-sealed, and sourced directly from authorized distributors.
We do not sell refurbished, used, or imitation products. Every item comes in its original packaging with manufacturer seals intact.


🌍 2. Do you ship worldwide?

Absolutely. We proudly offer worldwide shipping to customers in over 150 countries.
We use trusted international couriers to ensure safe, timely delivery.
Shipping times typically range from 5 to 14 business days, depending on your location and customs clearance.


📦 3. How long does it take to process my order?

Orders are usually processed and dispatched within 1–3 business days after payment confirmation.
You’ll receive a tracking number via email as soon as your package ships, so you can follow your order in real time.


💳 4. What payment methods do you accept?

We accept the following secure payment options:

  • Visa, MasterCard, American Express

  • PayPal

  • Bank transfer (on request for larger or wholesale orders)

All transactions are encrypted for your security.


💰 5. Do you offer refunds or exchanges?

Yes. You can request a return or refund within 14 days of receiving your order, provided the item is unused and unopened.
If your product arrives damaged or defective, contact us within 7 days, and we’ll arrange a replacement or refund.
See our full Refund & Returns Policy for details.


🚚 6. How much does shipping cost?

Shipping costs vary by destination and package weight.
You’ll see the exact shipping fee at checkout before completing your order.
We occasionally offer free or discounted shipping promotions, so check our homepage or newsletter for updates!


🧾 7. Will I need to pay customs or import taxes?

Depending on your country, local customs duties or import taxes may apply.
These fees are the responsibility of the customer and are not included in our product prices.
We do everything possible to ensure smooth customs clearance.


📱 8. Do your phones work in my country?

Yes. All our iPhones and Samsung phones are factory unlocked, meaning they can be used with any SIM card or carrier worldwide.
Please check your local network’s compatibility with the model’s specifications before purchase if you’re unsure.


🧰 9. Can I order in bulk or for resale?

Definitely. We offer special wholesale pricing for bulk or corporate orders.
Whether you’re a reseller, retailer, or business buyer, our team can prepare a custom quote and assist with large-volume shipments.
Contact us via our Wholesale Orders page for details.


📞 10. How can I contact your support team?

You can reach us anytime via our Contact Us page or email:
📧 [Insert your email address]
Our support team responds quickly — usually within 24 hours — to help with orders, shipping, or product inquiries.


🔒 11. Is my payment information secure?

Yes, your data is safe. We use SSL encryption and secure gateways for all transactions.
Your credit card or payment details are never stored on our servers.


🛒 12. What if the item I want is out of stock?

If a product is temporarily unavailable, you can join our waitlist or contact our team to reserve it for future shipment.
We restock popular models of iPhones and Samsung phones frequently.


📧 13. How do I stay updated on new deals and products?

Subscribe to our newsletter for exclusive updates on:

  • New iPhone and Samsung launches

  • Flash sales and global offers

  • Tips, reviews, and mobile tech news

You can sign up directly on our homepage.


⚙️ 14. What if my order is delayed?

Delivery delays are rare but can occur due to customs or courier issues.
If your package is delayed, please contact us — we’ll provide an update and coordinate with the shipping carrier to resolve it promptly.


💬 15. Can I change or cancel my order after purchase?

If your order hasn’t shipped yet, you can contact us immediately to modify or cancel it.
Once the package is dispatched, changes are no longer possible, but you may request a return once it arrives.


💡 Still Have Questions?

We’re here to help!
Contact Global Corporations Info anytime for personalized support regarding iPhones, Samsung phones, tablets, or international delivery.